Shipping Policy

Effective Date: [Insert Date]

Thank you for shopping with Weicheng Women’s Footwear.

1. Order Processing Time

Orders are generally processed within [2–5 business days] after payment confirmation, unless otherwise stated.

For custom, handmade, bulk, or small-batch trial orders, processing time may be longer depending on production requirements.

2. Shipping Time

Estimated delivery time depends on the destination, shipping method, customs clearance, and local courier conditions.

Standard international shipping: [7–20 business days]
Express shipping: [5–10 business days]

These time frames are estimates only and not guaranteed.

3. Shipping Fees

Shipping costs will be calculated at checkout or confirmed before payment for wholesale, custom, or bulk orders.

4. Customs, Duties, and Taxes

International orders may be subject to customs duties, import taxes, or local handling fees imposed by the destination country. These charges are the responsibility of the customer unless otherwise agreed in writing.

5. Delays

We are not responsible for shipping delays caused by customs inspections, carrier disruptions, weather conditions, public holidays, incorrect shipping information, or force majeure events.

6. Incorrect Address

Customers are responsible for providing accurate shipping information. If an incorrect or incomplete address is submitted, shipment delays, failed delivery, or extra fees may occur.

7. Lost or Damaged Packages

If your package is lost or arrives damaged, please contact us at [email protected] within [7 days] of delivery or expected delivery date. We will assist in investigating the issue with the carrier.